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Support

DailyEnglish — English reading, vocabulary and quiz app

Email: support@getdailyenglish.com

We usually reply within 1-2 business days.

To help us resolve your issue faster, please include your device and OS version, the app version (shown under Profile > Settings) and the email address of your account.

Frequently asked questions

How do I cancel my subscription?

Subscriptions are managed through your store account, not inside the app:

After cancelling, premium access remains active until the end of the period you already paid for.

I purchased premium but it did not unlock

Tap "Restore purchases" on the premium screen in the app, and make sure you are signed in with the same store account. If the problem persists, write to us with your store receipt.

How do I delete my account?

In the app, go to Profile > Account settings > Delete my account. Deletion is permanent: your reading history, vocabulary notebook and progress are removed for good. If you have an active subscription, cancel it in your store account first — deleting the account does not cancel the subscription.

I forgot my password

Use the "Forgot password" link on the sign-in screen. If the email does not arrive, check your spam folder and then contact us.

I found an error in the content

If you spot a mistake in a text, translation or quiz question, send us the title of the content and where the error appears; we publish corrections in batches.

Accessing or deleting my personal data

Send GDPR and KVKK requests to privacy@getdailyenglish.com. See the Privacy Policy for details.